Privacy Policy

Privacy Policy

  1. Information on the Collection of Personal Data and Contact Information of the Responsible Party

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 The entity responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Lemercy. The party responsible for processing personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party). You can recognize an encrypted connection by the "https://" prefix in the browser address bar and the lock symbol.

  1. Data Collection When Visiting Our Website

When using our website for informational purposes only, meaning when you do not register or transmit information to us in any other way, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website

Date and time of access at the time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Used browser
Used operating system
Used IP address (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There will be no transfer or other use of the data. However, we reserve the right to review the server log files retrospectively if there are concrete indications of unlawful use.

3) COOKIES
To make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process certain user information, such as browser and location data, as well as IP address values, to varying degrees. Persistent cookies are automatically deleted after a predefined duration, which may vary depending on the cookie.

Partly, cookies serve to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we implement, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR either to fulfill the contract or...

In accordance with Article 6(1)(f) of the GDPR, we process data to safeguard our legitimate interests in ensuring the optimal functionality of the website, as well as in providing a user-friendly and effective design of the website experience.

We may collaborate with advertising partners who help us make our online offerings more attractive for you. To this end, cookies from partner companies may also be stored on your hard drive (third-party cookies) when you visit our website. If we collaborate with the aforementioned advertising partners, you will be individually and specifically informed about the use of such cookies and the scope of the information collected within the paragraphs below.

Please note that you can set your browser to inform you when cookies are being set and to decide individually whether to accept them, or you can exclude the acceptance of cookies for specific cases or generally. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these settings for the respective browsers at the following links:

Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox:
https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome:
https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Safari:
https://support.apple.com/kb/ph21411?locale=de_DE

Opera:
https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

  1. CONTACTING US
    When you contact us (e.g., via contact form or email), personal data is collected. The specific data collected in the case of a contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of responding to your inquiry or for contacting you, as well as for related technical administration. The legal basis for processing the data is our legitimate interest in responding to your inquiry according to Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after the processing of your inquiry is completed, once it is clear that the matter has been resolved, and provided no legal retention requirements oppose this.

  2. DATA PROCESSING WHEN CREATING A CUSTOMER ACCOUNT AND FOR CONTRACT MANAGEMENT
    According to Art. 6(1)(b) GDPR, personal data is also collected and processed when you provide us with this data for the performance of a contract or when opening a customer account. The specific data collected can be seen in the respective input forms. You can delete your customer account at any time by sending a message to the aforementioned address of the data controller. We store and use the data you provide to process the contract. After the full completion of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial law retention periods, and after these periods expire, they will be deleted, unless you have explicitly consented to further use of your data or we have reserved further data use that is legally permissible, which we will inform you about below.

  3. USE OF YOUR DATA FOR DIRECT MARKETING
    6.1 Signing up for our email newsletter

When you sign up for our email newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you the email newsletter once you have explicitly confirmed that you agree to receive the newsletter. We will then send you a confirmation email, asking you to confirm that you want to receive newsletters in the future by clicking on a link.

By activating the confirmation link, you give us your consent to use your personal data according to Art. 6(1)(a) GDPR. When you sign up for the newsletter, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration to be able to trace any misuse of your email address at a later time. The data we collect during the newsletter sign-up process will only be used for the purpose of sending the newsletter for advertising purposes. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the responsible party mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have explicitly agreed to further use of your data or we have reserved additional data use, which is legally permitted and which we inform you about in this statement.

6.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range via email. For this, we do not need to obtain separate consent from you. The data processing is carried out solely on the basis of our legitimate interest in personalized direct marketing according to Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, no emails will be sent by us. You have the right to object to the use of your email address for the above-mentioned advertising purpose at any time, with effect for the future, by notifying the responsible party mentioned at the beginning. You will only incur transmission costs according to basic rates. Once we receive your objection, we will immediately stop using your email address for advertising purposes.

7) DATA PROCESSING FOR ORDER PROCESSING

7.1 The personal data we collect will be shared with the transport company responsible for delivery, as far as necessary for the delivery of goods. Your payment data will be passed on to the bank responsible for processing payments, insofar as this is required for payment processing. If payment service providers are used, we will explicitly inform you below. The legal basis for data transfer is Article 6(1)(b) GDPR.

7.2 Use of Payment Service Providers (Payment Service Providers)

  • PayPal
    When paying via PayPal, credit card via PayPal, direct debit via PayPal, or — if offered — "purchase on account" or "installment payment" via PayPal, we will forward your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The data transfer is in accordance with Article 6(1)(b) GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to conduct a credit check for payment methods via PayPal credit card, direct debit via PayPal, or — if offered — "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be shared with credit agencies based on PayPal's legitimate interest in assessing your creditworthiness, pursuant to Article 6(1)(f) GDPR. The result of the credit check, which assesses the statistical likelihood of payment default, will be used by PayPal to determine whether to provide the respective payment method. The credit check may include probability values (so-called score values). If score values are included in the credit check, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things, but not exclusively, address data. Further data protection information, including details of the credit agencies used, can be found in PayPal's privacy policy:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if it is necessary for the contractual payment processing.

  • SOFORT
    When selecting the payment method "SOFORT," payment processing is carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we forward the information provided by you during the ordering process, along with the details of your order, in accordance with Article 6(1)(b) GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data is exclusively for the purpose of payment processing with SOFORT and only to the extent necessary for this purpose. Further information about SOFORT's privacy policies can be found at the following internet address:
    https://www.klarna.com/sofort/datenschutz

8) CONTACT FOR REVIEW REMINDER
Own review reminder (not sent through a customer review system)

We use your email address for a one-time reminder to submit a review of your order for the review system we use, provided you have given us your explicit consent during or after your order, in accordance with Article 6(1)(a) GDPR. You can revoke your consent at any time by sending a message to the data controller.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook Plugins with Shariff Solution

Special additional customs duties and/or import taxes are not included in the price and are at the expense of the customer.

Our website uses so-called social plugins ("plugins") from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To enhance the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are embedded using an HTML link. This integration ensures that when you visit a page on our website that contains such buttons, no connection to Facebook servers is made. If you click on the button, a new browser window opens, and the Facebook page will be loaded, where you can (possibly after entering your login details) interact with the Facebook plugins.

Facebook Inc., based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU.

For the purpose and extent of data collection and the further processing and use of the data by Facebook, as well as your rights and settings options to protect your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php

9.2 Google+ Plugins as Shariff Solution

Our website uses so-called social plugins ("plugins") from the social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To enhance the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are embedded using an HTML link. This integration ensures that when you visit a page on our website that contains such buttons, no connection to Google+ servers is made. If you click on the button, a new browser window opens, and the Google+ page will be loaded, where you can (possibly after entering your login details) interact with the Google+ plugins.

Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU.

For the purpose and extent of data collection and the further processing and use of the data by Google, as well as your rights and settings options to protect your privacy, please refer to Google's privacy policy: https://www.google.com/intl/de/policies/privacy/

9.3 Instagram Plugin as Shariff Solution

Our website uses so-called social plugins ("plugins") from the online service Instagram, operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To enhance the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are embedded using an HTML link. This integration ensures that when you visit a page on our website that contains such buttons, no connection to Instagram servers is made. If you click on the button, a new browser window opens, and the Instagram page will be loaded, where you can (possibly after entering your login details) interact with the Instagram plugins.

Instagram LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU.

For the purpose and extent of data collection and the further processing and use of the data by Instagram, as well as your rights and settings options to protect your privacy, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/

10) ONLINE MARKETING
10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to serve ads relevant to users, improve campaign performance reports, or avoid showing the same ads multiple times to the same user. Through a cookie ID, Google tracks which ads are displayed in which browser and can thus prevent those ads from being shown repeatedly. Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Article 6(1)(f) GDPR.

In addition, DoubleClick can track so-called conversions through cookie IDs related to ad requests. For example, this occurs when a user sees a DoubleClick ad and later visits the advertiser’s website and makes a purchase using the same browser. According to Google, DoubleClick cookies do not contain personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s servers. We have no influence on the scope and further use of the data collected by Google through this tool and therefore inform you according to our current knowledge: By integrating DoubleClick, Google receives information that you have accessed the relevant part of our online presence or clicked on an ad from us. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will collect and store your IP address.

If you do not wish to participate in this tracking procedure, you can disable cookies for conversion tracking by adjusting your browser to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads, noting that this setting will be deleted if you delete your cookies. Alternatively, you can learn more about setting cookies and make adjustments through the Digital Advertising Alliance at www.aboutads.info. Finally, you can configure your browser to be informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or entirely. If you do not accept cookies, the functionality of our website may be limited.

Google LLC, based in the USA, is certified under the US-European "Privacy Shield" data protection agreement, ensuring compliance with the level of data protection applicable in the EU.

For more information on DoubleClick by Google’s privacy policy, visit:
https://www.google.de/policies/privacy/

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and in connection with Google AdWords, the conversion tracking tool by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to attract attention to our attractive offers on external websites using advertisements (so-called Google AdWords). We can determine the success of individual advertising measures in relation to the data of the advertising campaigns. We aim to show you ads that are of interest to you, make our website more attractive for you, and ensure a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on a Google AdWords ad. Cookies are small text files stored on your computer system. These cookies typically expire after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was directed to that page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked across websites of AdWords customers. The information collected through the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers are provided with the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, no information that can identify users personally is provided. If you do not wish to participate in tracking, you can block the use of the Google Conversion Tracking cookie by adjusting your internet browser settings to disable cookies. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising according to Article 6(1)(f) GDPR.

Google LLC, based in the USA, is certified under the US-European "Privacy Shield" data protection agreement, ensuring compliance with the level of data protection applicable in the EU.

For more information about Google’s privacy policy, visit:
https://www.google.de/policies/privacy/

You can permanently disable cookies for ad settings by preventing them through an appropriate setting in your browser software or by downloading and installing the browser plug-in available at:
https://www.google.com/settings/ads/plugin?hl=de

Please note that certain features of this website may not or only partially be available if you disable the use of cookies.

It appears you've provided part of a privacy policy related to the use of various tracking and analytical tools on a website. Here’s a breakdown of the key points covered:

  1. Google Analytics

    • The website uses Google Analytics, which is a web analytics service provided by Google LLC.
    • Google Analytics uses cookies to analyze user behavior on the site. The collected data, including IP addresses, is sent to Google’s servers in the US.
    • To ensure data privacy, the "_anonymizeIp()" function is used to shorten IP addresses before they are transmitted.
    • Users can opt-out of Google Analytics by installing a browser plugin or setting an opt-out cookie.
    • Google complies with the "Privacy Shield" framework, ensuring it meets EU data protection standards.

  2. Facebook Custom Audience (via Pixel)

    • This site also uses the Facebook Pixel to track users’ behavior after they’ve interacted with Facebook ads.
    • The purpose of using the Pixel is to analyze the effectiveness of Facebook ads and optimize future marketing efforts.
    • Collected data is anonymized, but Facebook may use it for targeted ads based on user profiles.
    • Users can disable tracking through their browser settings or by using the Digital Advertising Alliance opt-out page.

  3. Google AdWords Remarketing

    • The website employs Google AdWords Remarketing to display ads across Google and other sites based on users’ browsing history.
    • A cookie is used to track browsing activity and show targeted ads.
    • Users can opt-out of personalized ads by installing a browser plugin or visiting the Digital Advertising Alliance's website.

  4. Data Protection Rights of Individuals

    • The policy outlines the rights under the General Data Protection Regulation (GDPR) for users to request access, correction, deletion, or restriction of their personal data.
    • Users can also object to the processing of their data or withdraw consent for data processing at any time.
    • The policy mentions the right to data portability and to lodge a complaint with a supervisory authority.

  5. Retention Period

    • Personal data is retained for as long as necessary for legal obligations or legitimate business purposes, after which it is deleted.